Virtual Customer Care Agent | Entry Level

Virtual Customer Care Agent - Entry Level

Location:

100% Remote

Schedule:

Flexible

Are you looking for a work-from-home opportunity with growth potential, flexibility, and full training provided? AO is seeking motivated individuals to join our remote customer service team—no prior industry experience required.

If you enjoy helping others, building relationships, and working in a supportive environment, this could be the perfect opportunity to start a rewarding long‑term career from home.

As a Remote Customer Service Representative, you’ll connect with clients virtually, provide support and information regarding benefits and coverage options, and help deliver exceptional customer experiences.

This role combines customer service, communication, and relationship‑building in a fully remote environment with ongoing mentorship and professional development.

• 100% Remote Work-From-Home Flexibility
• Full Training & Mentorship Provided
• Weekly Pay plus performance-based bonuses
• Flexible Scheduling Options
• Leadership Development & Advancement Opportunities
• Health Insurance Reimbursement Program
• Incentive Trips, Recognition Programs & Performance Rewards
• Positive, team-oriented company culture

• Communicate with clients through phone and Zoom appointments
• Provide professional support and benefits information
• Build and maintain positive client relationships
• Assist with scheduling appointments and client follow‑up
• Participate in ongoing training and development programs
• Contribute to a supportive and collaborative remote team environment

• No prior experience required
• Strong communication and people skills
• Positive attitude and willingness to learn
• Self‑motivated and dependable mindset
• Comfortable working independently in a remote setting
• Basic computer and virtual communication skills

At AO, we believe in developing people from within. Many of our leaders started in entry-level customer service roles and advanced through mentorship, training, and performance.

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high‑speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre‑licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.