Remote Services Team Lead
Fort Myers, Lee County, Florida, 33901, USA
Listed on 2026-10-04
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Customer Service/HelpDesk
Client Relationship Management -
Management
Client Relationship Management
Sedgwick is seeking a Remote Customer Service Team Lead to supervise housing operations and ensure service levels across shifts. You will support policyholders, hotels, and partners, and act as primary decision-maker during assigned shifts, while coaching a team of associates.
Responsibilities include handling inbound calls and emails, extending hotel stays, maintaining data accuracy, and driving quality customer service with efficient workflow management in a remote environment.
This posting is for the Remote Housing Services Team Lead role at Sedgwick, based in Miami, FL, United States.
We are currently recruiting a Remote Housing Services Team Lead for our team in Miami, FL, United States.
This is a genuine role to take on the Remote Housing Services Team Lead role at Sedgwick.
As a Remote Housing Services Team Lead, you will play an important part at Sedgwick in Miami, FL, United States.
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