Senior Customer Success Lead — Remote; Enterprise
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-10-04
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Ultipro is seeking a Senior Customer Success Manager to lead high-touch relationship management for Tier 1 and Tier 2 accounts, focusing on HCM, Payroll, and WFM solutions. You will own account plans, drive executive reviews, and ensure customer outcomes align with renewal and expansion goals.
You will collaborate with Sales, Renewals, and Delivery teams, advocate for customers, monitor CSAT/NPS, and contribute to reference program development.
This is a genuine opening to take on the Senior Customer Success Lead — Remote (Enterprise) role at Ultipro.
This posting is for the Senior Customer Success Lead — Remote (Enterprise) role at Ultipro, based in United States.
We are looking to fill the Senior Customer Success Lead — Remote (Enterprise) position at Ultipro in United States.
The Senior Customer Success Lead — Remote (Enterprise) role at Ultipro is now open for applications in United States.
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