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Remote Client Success & Implementation Lead

Remote / Online - Candidates ideally in
Lakewood, Jefferson County, Colorado, USA
Listing for: Nelnet
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below

Nelnet Business Services (NBS), a division of Nelnet, leads onboarding, implementation, and ongoing success for our education technology platform. This role combines client success, workflow configuration, training, and product operations to drive adoption.

The role emphasizes onboarding from kickoff to go-live, client education, administrator training, and cross‑functional collaboration to ensure strong, long‑term client relationships and stabilized product usage.

We would love to welcome a new Remote Client Success & Implementation Lead to our team in Aurora, CO, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Client Success & Implementation Lead role at Nelnet, based in Aurora, CO, United States.

We are looking to fill the Remote Client Success & Implementation Lead position at Nelnet in Aurora, CO, United States.

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