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Remote SaaS Customer Success Strategist

Remote / Online - Candidates ideally in
Billings, Yellowstone County, Montana, 59101, USA
Listing for: Nelnet
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 75000 - 80000 USD Yearly USD 75000.00 80000.00 YEAR
Job Description & How to Apply Below

Campus Guard, a Nelnet Company, is seeking a Customer Success Manager to own the client lifecycle and ensure measurable outcomes from our SaaS platform and consulting services. This remote, US-based role focuses on compliance achievement, security posture improvement, and sustained platform adoption.

The ideal candidate has 3–5 years in SaaS/customer success, a BA/related field, and PCIP certification within 12 months.

The following position is for a Remote SaaS Customer Success Strategist with Nelnet.

We appreciate your interest in this position.

Join Nelnet and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote SaaS Customer Success Strategist role at Nelnet, based in Sidney, NE, United States.

We are looking to fill the Remote SaaS Customer Success Strategist position at Nelnet in Sidney, NE, United States.

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