Senior Remote Customer Support Lead
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-10-04
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Customer Service/HelpDesk
Customer Service Rep, Technical Support
Paired is seeking a hands-on Senior Customer Support to lead the day-to-day support function within the Customer Success team. You’ll guide the support staff while engaging directly with customers through tickets, calls, texts, and voicemails to ensure timely, high-quality responses.
You’ll coach teammates, track metrics, and help create processes, training materials, and a knowledge base. You’ll collaborate with Customer Success, Technology, and Refunds teams to resolve issues and improve
We have an opening for a Senior Remote Customer Support Lead in United States within Human Resources, Sales.
Consider building your career as a Senior Remote Customer Support Lead at Paired.
The Senior Remote Customer Support Lead position in the Human Resources, Sales field is open for applications.
This role, Senior Remote Customer Support Lead at Paired, could be your next career step.
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