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Remote Customer Success Specialist — Education Tech

Remote / Online - Candidates ideally in
Arlington Heights, Cook County, Illinois, 60004, USA
Listing for: Follett Software, LLC
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 36000 - 52000 USD Yearly USD 36000.00 52000.00 YEAR
Job Description & How to Apply Below

Follett Software, LLC is seeking a Customer Service Representative to join the Customer Success team. The role focuses on accurate order entry and post-sale support to meet business and customer needs.

The representative will handle inquiries via phone, web, and email, resolving issues related to orders, warranty, or billing. Building positive, long-term customer relationships is essential.

We would love to welcome a new Remote Customer Success Specialist — Education Tech to our team in Chicago, IL, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Customer Success Specialist — Education Tech role in the description above.

We appreciate your interest in this position.

Join Follett Software, LLC and contribute to our ongoing work.

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