Remote FOLIO Customer Success Specialist
Redmond, Deschutes County, Oregon, 97756, USA
Listed on 2026-10-04
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Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Client Relationship Management, Technical Support
EBSCO Information Services, Inc. is seeking a FOLIO Customer Account Specialist to manage a group of customers as the primary support and relationship manager.
You will work with internal teams to understand customer needs, provide technical insight, and ensure high-quality service delivery for FOLIO solutions. The role emphasizes SLA-driven case management, proactive client meetings, and collaboration across multiple internal groups.
The following opportunity is for a Remote FOLIO Customer Success Specialist with EBSCO Information Services, Inc.
Join us at EBSCO Information Services, Inc. as our next Remote FOLIO Customer Success Specialist in Salem, OR, United States.
We are currently recruiting a Remote FOLIO Customer Success Specialist for our team in Salem, OR, United States.
This is a strong role to take on the Remote FOLIO Customer Success Specialist role at EBSCO Information Services, Inc.
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