Remote Medicare Call Center Leader
Grand Island, Hall County, Nebraska, 68801, USA
Listed on 2026-10-04
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Customer Service/HelpDesk
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Management
Humana Inc. is seeking a Manager, IFG Agnostic Call Center to lead the Medicare call center operations. The role focuses on inbound selling activities, enrollment support, eligibility inquiries, and regulatory compliance with CMS guidelines.
You will coach supervisors and drive performance improvements across metrics such as AHT, CSAT, and CAHPS. Remote position with periodic travel to Humana offices for training.
We would love to welcome a new Remote Medicare Call Center Leader to our team in Lincoln, NE, United States.
Join us at Humana Inc as our next Remote Medicare Call Center Leader in Lincoln, NE, United States.
We are currently recruiting a Remote Medicare Call Center Leader for our team in Lincoln, NE, United States.
This is an excellent position to take on the Remote Medicare Call Center Leader role at Humana Inc.
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