Remote Customer Service
East Lansing, Ingham County, Michigan, 48823, USA
Listed on 2026-10-05
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Call Center / Support
Handles customer service inquiries and problems via the telephone, recording consistent problem areas. May respond to e-mail inquiries. Customer service is the primary function. Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Communicates routine information in a clear and accurate way with internal and external contacts
Equipment UsedAssociate needs to have: a smart device for the authentication app and an ethernet cable plug in
Equipment Provided by Client:
Computer tower, 2 monitors, mouse, camera, headset, keyboard, mousepad
6 months call center experience
Shift Hours :8-hour shifts between 8:00 AM – 5:00 PM, M-F
Estimated Length6 months with possible extension
Home Internet:No cellular based Internet Service Providers i.e. (T-Mobile, Verizon Mobile, etc.) Must be a traditional wired from the pole to home Internet Service Provider.
Commitment- Must be able to give a 3-month commitment
- No time off during training
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