Account Manager

Brentwood, Tennessee | Corporate Payments

Hybrid Work Environment

Ready to Build Your Career with a Team That Wants You to Win?

Corpay is looking for an energetic, tenacious, and relationship-driven Account Manager to join our Brentwood team.

This is an opportunity for someone who genuinely enjoys collaborating with people, solving problems, building trusted client relationships, and taking ownership. We are looking for someone who is outgoing, curious, accountable, and motivated to excel and continue growing their career.

This is a hybrid position, offering the opportunity to collaborate with your team in our Brentwood office while also having the flexibility to work from home as part of your regular schedule.

And you will not be doing it alone.

You will be joining a collaborative team that believes in sharing knowledge, supporting one another, celebrating wins, and giving people the tools and resources they need to succeed. We want someone who is ready to bring their energy to the team, learn the business, take ownership of their clients, and make an impact.

If you are someone who likes to win, loves helping customers, and wants to be surrounded by people who will challenge you, support you, and set you up for success—this could be a great next step in your career.

As an Account Manager, you will serve as a primary point of contact for an assigned portfolio of clients. You will build relationships, understand each customer's business needs, resolve issues, and help ensure clients are receiving maximum value from Corpay's products and services.

• Build and maintain strong relationships with an assigned portfolio of clients.

• Serve as a trusted resource for day-to-day account support, questions, and problem resolution.

• Respond to client needs through phone, email, Salesforce cases, and other communication channels.

• Learn about your clients' business and develop service strategies aligned with their individual needs.

• Conduct regularly scheduled client calls and business reviews.

• Deliver presentations, education, and product training to customers.

• Troubleshoot client issues and determine whether challenges are related to systems, training, configuration, or another business need.

• Partner across internal Corpay teams to drive solutions and deliver a strong customer experience.

• Proactively identify potential client concerns and develop solutions before they impact the relationship.

• Listen to customer feedback and identify opportunities to strengthen retention, service, and potential account growth.

• Take ownership, follow through, and make sure your clients feel supported.

We are looking for more than someone who can check boxes on a job description. We want someone who will bring energy, ownership, curiosity, and a desire to succeed in the team.

• Outgoing and relationship-driven; you enjoy connecting with people and building trust.

• Tenacious, when there is a problem, you stay with it until you find the answer.

• Customer-focused — you care about delivering excellent experience and becoming a trusted partner to your clients.

• A strong communicator — you can confidently communicate with customers and internal partners.

• Curious — you ask questions, learn quickly, and want to understand the “why” behind an issue.

• Accountable — you take ownership and follow through on commitments.

• Collaborative — you enjoy being part of a team and helping others succeed.

• Growth-minded — you want to continue developing your skills, expanding your knowledge, and building your career.

• 3+ years of progressive customer service, call center, client-facing, or related experience.

• Demonstrated critical thinking skills and the ability to manage client issues and escalations.

• Experience…