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Senior CSM - Premier Accounts & AI Adoption; Remote

Remote / Online - Candidates ideally in
Denver, Denver County, Colorado, 80285, USA
Listing for: Relativity
Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 100000 - 150000 USD Yearly USD 100000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Senior CSM - Premier Accounts & AI Adoption (Remote)

Relativity is seeking a Lead Customer Success Manager to oversee Premier Tier accounts, shaping the AI adoption strategy, governance, and change management at the highest level. You will coordinate the cross-functional team and drive executive-level business reviews that translate ROI to C-suite priorities.

You will train and coach CSMs, develop reusable playbooks, and represent customer perspectives in cross-functional forums, ensuring renewal momentum and growth opportunities while maintaining

We would love to welcome a new Senior CSM
- Premier Accounts & AI Adoption (Remote) to our group in Denver, CO, United States.

Are you ready to take on the Senior CSM
- Premier Accounts & AI Adoption (Remote) role at Relativity?

For the Senior CSM
- Premier Accounts & AI Adoption (Remote) position at Relativity, we are reviewing applications now.

Position Requirements
10+ Years work experience
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