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Senior CX & Partnerships Lead; Remote
Remote / Online - Candidates ideally in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-10-06
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for:
NABIS
Remote/Work from Home
position Listed on 2026-10-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Location: City of Rochester
A leading cannabis startup in New York is seeking a Customer Experience Manager to oversee external communications and ensure outstanding partner relationships. This role involves managing a team, training on best communication practices, and addressing escalated issues. The ideal candidate will have strong problem-solving skills and at least 2 years in customer service. This fully remote position offers a starting salary of $80,000 and opportunities for bonuses and benefits, all while contributing to a diverse and inclusive work environment.
This posting is for the Senior CX & Partnerships Lead (Remote) role at NABIS, based in City of Rochester, NY, United States.
This role offers the option to work remotely. We aim to respond to suitable candidates as soon as possible. Full responsibilities and requirements are described in the listing above.
Position Requirements
10+ Years
work experience
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