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Remote Retention & Customer Success Specialist

Remote / Online - Candidates ideally in
Wichita, Sedgwick County, Kansas, 67232, USA
Listing for: ADT
Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 25000 - 29000 USD Yearly USD 25000.00 29000.00 YEAR
Job Description & How to Apply Below

ADT is seeking a Retention Specialist in Wichita, KS to handle customer cancellations, upsell effectively, and preserve long-term relationships. The role starts onsite for training at 800 E Waterman Dr, Wichita, KS 67202 and becomes fully remote after graduation, requiring strong problem-solving, negotiation, and cross-functional collaboration to save customers and protect business value.

You will work in a dynamic team, use sales and service skills daily, and aim to deliver award-winning

The Remote Retention & Customer Success Specialist position in the Management & Operations, Sales field is open for applications.

Our group is growing, and we are hiring a Remote Retention & Customer Success Specialist in Wichita, KS, United States.

This position is for the Remote Retention & Customer Success Specialist role at ADT.

We are seeking a motivated Remote Retention & Customer Success Specialist to join ADT in Wichita, KS, United States.

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