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Remote Member Services Advocate

Remote / Online - Candidates ideally in
Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Fallon Health
Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 33000 USD Yearly USD 28000.00 33000.00 YEAR
Job Description & How to Apply Below

Fallon Health in Worcester, MA seeks a Member Services Representative to handle member and provider inquiries via Fallon Health's 1-800 numbers. The role requires strong typing (25 WPM) and solid customer service experience, with on-site training followed by remote work.

You will document calls, address inquiries, escalate issues when needed, and uphold company policies. This position offers pathways for advancement within the Fallon Health organization.

The Remote Member Services Advocate role at Fallon Health is now open for applications in Worcester, MA, United States.

We are seeking a motivated Remote Member Services Advocate to join Fallon Health in Worcester, MA, United States.

Consider building your career as a Remote Member Services Advocate at Fallon Health.

The Remote Member Services Advocate position in the Management & Operations, Sales field is open for applications.

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