Remote Consumer Care Specialist; Brand & Social Listening
Morristown, Morris County, New Jersey, 07960, USA
Listed on 2026-10-06
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Customer Service/HelpDesk
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Marketing / Advertising / PR
Merck & Co. is seeking a Gold Bond Consumer Care Specialist for a remote, full-time contractor role. You will manage consumer inquiries across phone, email, online, and social media, ensuring timely, compliant, and high-quality responses while protecting brand reputation.
You will monitor social platforms, respond within 24 business hours, identify adverse events, and coordinate with pharmacovigilance and marketing teams. Strong communication and SMMS experience required.
The following role is for a Remote Consumer Care Specialist (Brand & Social Listening) with Merck & Co.
This role, Remote Consumer Care Specialist (Brand & Social Listening) at Merck & Co., could be your next career step.
Are you ready to take on the Remote Consumer Care Specialist (Brand & Social Listening) role at Merck & Co.?
We would love to welcome a new Remote Consumer Care Specialist (Brand & Social Listening) to our team in Morristown, NJ, United States.
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