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Remote Enterprise Customer Success Manager

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Chris Baily
Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 120000 - 170000 USD Yearly USD 120000.00 170000.00 YEAR
Job Description & How to Apply Below
Location: New York

Hidden Layer is seeking a remote Customer Success Manager to own a portfolio of enterprise accounts, ensuring they are informed, supported, and successful. You’ll drive ongoing communication, track health, and coordinate post-call actions.

You’ll collaborate with Solution Architects and Support to onboard new customers, monitor adoption, spot risks early, and surface upsell opportunities while maintaining strong, proactive client relationships.

Are you ready to take on the Remote Enterprise Customer Success Manager role at Chris Baily?

The following position is for a Remote Enterprise Customer Success Manager with Chris Baily.

Our team is growing, and we are hiring a Remote Enterprise Customer Success Manager in New York, NY, United States.

This position is for the Remote Enterprise Customer Success Manager role at Chris Baily.

We are seeking a motivated Remote Enterprise Customer Success Manager to join Chris Baily in New York, NY, United States.

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