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Remote Lead, Customer Success Engineering

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: VAST Data
Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Technical Support
Salary/Wage Range or Industry Benchmark: 151000 - 210000 USD Yearly USD 151000.00 210000.00 YEAR
Job Description & How to Apply Below
Location: New York

VAST Data seeks a senior Customer Success Engineering leader to drive a regional team handling highly technical storage and large-scale compute issues. You will oversee ticket management, runbooks, escalations, and process improvements to boost reliability and customer satisfaction.

The role is remote within the United States, with up to 20% travel to customer sites. You will partner with Product Development and Sales Engineering to translate customer feedback into product enhancements.

Join us at VAST Data as our next Remote Lead, Customer Success Engineering in New York, NY, United States.

As a Remote Lead, Customer Success Engineering, you will play an important part at VAST Data in New York, NY, United States.

We invite applications for the Remote Lead, Customer Success Engineering position located in New York, NY, United States.

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