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B2B Customer Service Pro - Hybrid

Remote / Online - Candidates ideally in
Cumming, Forsyth County, Georgia, 30128, USA
Listing for: Fermob USA
Full Time, Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Management, CRM Systems & Management
  • Sales
    B2B Sales, Bilingual, Customer Success Management, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below
Position: B2B Customer Service Pro - Hybrid + Growth Benefits

Fermob USA is seeking a customer‑facing professional to maintain and enhance relationships across sales channels in the US market. You will handle product and order inquiries, process orders daily, and support retailers, contract customers, designers, and consumers.

Ideal candidates have 3+ years in B2B customer service, strong communication, problem solving, and ERP/CRM experience (Sage and Salesforce preferred). This hybrid role is based in Cumming, GA with occasional remote work.

Consider building your career as a B2B Customer Service Pro
- Hybrid + Growth Benefits at Fermob USA.

We have an opening for a B2B Customer Service Pro
- Hybrid + Growth Benefits in Cumming, GA, United States within Management & Operations, Sales.

This role, B2B Customer Service Pro
- Hybrid + Growth Benefits at Fermob USA, could be your next opportunity.

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