Remote Customer Experience Lead Strategic Accounts
Morrisville, Wake County, North Carolina, 27560, USA
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, Account Manager
Foundation Medicine, Inc. is seeking a Customer Experience Executive for OR & WA, remote within the United States. The role partners with key FMI accounts to provide end-to-end customer experience across FMIs portfolio.
Responsibilities include cross-functional collaboration, issue resolution, and proactive engagement with clients to optimize service delivery. The position emphasizes HIPAA awareness, data privacy, and strong communication skills for successful account support.
For the Remote Customer Experience Lead for Strategic Accounts position at Foundation Medicine, Inc., we are reviewing applications now.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Customer Experience Lead for Strategic Accounts role in the description above.
We appreciate your interest in this position.
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