Remote Multichannel Customer Support Specialist
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Insight Global in Charlotte, NC is seeking a customer service professional to respond to inquiries via phone, email, chat, or other channels, providing accurate information about our products, services, policies, and procedures.
You will document interactions in CRM, process orders and updates, escalate complex issues as needed, follow up to ensure resolution, and collaborate with internal teams to boost satisfaction and operational efficiency.
We are currently recruiting a Remote Multichannel Customer Support Specialist for our team in Charlotte, NC, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Multichannel Customer Support Specialist role at Insight Global, based in Charlotte, NC, United States.
We are looking to fill the Remote Multichannel Customer Support Specialist position at Insight Global in Charlotte, NC, United States.
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