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Member Services Specialist - Phone & Online

Remote / Online - Candidates ideally in
Rocky Mount, Nash County, North Carolina, 27815, USA
Listing for: SECU
Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bank Customer Service, Call Center / Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

State Employees’ Credit Union (SECU) is seeking an MSS Associate Member Services Representative in North Carolina. The role focuses on delivering exemplary member service via telephone and digital channels, handling account services, deposits, card services, and digital support.

Candidates should have strong communication skills, a customer-focused mindset, and the ability to learn SECU policies and CXone platform while maintaining privacy and security standards.

This posting is for the Member Services Specialist
- Phone & Online role at SECU, based in Rocky Mount, NC, United States.

As a Member Services Specialist
- Phone & Online, you will play an important part at SECU in Rocky Mount, NC, United States.

We invite applications for the Member Services Specialist
- Phone & Online position located in Rocky Mount, NC, United States.

The following position is for a Member Services Specialist
- Phone & Online with SECU.

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