Remote Customer Success Manager – MSP Client
New York, USA
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Client Relationship Management, Customer Service Rep
i-Tech Support is seeking a Customer Success Manager for Managed Services. This remote role oversees the client lifecycle from onboarding through ongoing relationships, coordinating with vCIO, Service Delivery, Help Desk, and other teams to ensure timely actions and stakeholder alignment.
The CSM focuses on client experience, engagement, and retention rather than performing technical work or direct sales. Responsibilities include coordinating onboarding/offboarding, maintaining client records,
This posting is for the Remote Customer Success Manager – MSP Client Experience role at i-Tech Support, based in Town of Florida, NY, United States.
Learn more about the Remote Customer Success Manager – MSP Client Experience role in the description above.
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