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Remote Escalations Specialist - CSR Support & Resolution

Remote / Online - Candidates ideally in
Denver, Denver County, Colorado, 80285, USA
Listing for: Sharecare
Full Time, Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Management, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Sharecare, a remote-friendly digital health company, seeks a Customer Service Escalations Specialist. You will handle escalated member concerns and provide Help Desk support, research inquiries via multiple channels, and keep members updated on progress.

The role requires 2+ years in call center or customer service, plus strong communication and problem-solving skills. This full-time position offers flexible hours, remote work options in the US, and opportunities to collaborate with management

We are currently recruiting a Remote Escalations Specialist - CSR Support & Resolution for our team in Denver, CO, United States.

The Remote Escalations Specialist - CSR Support & Resolution position in the Management & Operations, Sales field is open for applications.

We have an opening for a Remote Escalations Specialist - CSR Support & Resolution in Denver, CO, United States within Management & Operations, Sales.

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