Member Escalations Lead — Hybrid; DC)
Washington, District of Columbia, 20022, USA
Listed on 2026-10-06
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Customer Service/HelpDesk
Bilingual, Banking & Finance
RJM Technologies seeks an experienced Ombudsman and Escalations Specialist for a 12-month contract in Washington, DC. The role advocates for members by handling complex inquiries, escalations, and sensitive cases, interfacing with senior leadership and external partners to drive timely resolutions.
The position is hybrid, requiring onsite presence Tue−Thu at the DC headquarters with remote work on Mon and Fri; you will track trends and contribute to continuous improvement across products and
We have an opening for a Member Escalations Lead — Hybrid (DC) in Washington, DC, United States within Sales.
We appreciate your interest in this position.
Join RJM Technologies and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Member Escalations Lead — Hybrid (DC) role at RJM Technologies, based in Washington, DC, United States.
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