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Remote Member Services Specialist

Remote / Online - Candidates ideally in
Rapid City, Pennington County, South Dakota, 57700, USA
Listing for: BHFCU Insurance Services, LLC
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 36000 - 52000 USD Yearly USD 36000.00 52000.00 YEAR
Job Description & How to Apply Below

Black Hills Federal Credit Union (BHFCU) seeks a versatile Member Services Representative for its Corporate Office in Rapid City, SD. You will handle member inquiries via phone, chat, and text, guiding customers through digital banking tools and account maintenance.

Responsibilities include processing memberships, resolving inquiries, assisting with loan payments and ACH setup, and promoting BHFCU products using the ENGAGE model. A hybrid work arrangement is available with some in-office days.

This posting is for the Remote Member Services Specialist role at BHFCU Insurance Services, LLC, based in Rapid City, SD, United States.

We appreciate your interest in this position.

Join BHFCU Insurance Services, LLC and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

We are looking to fill the Remote Member Services Specialist position at BHFCU Insurance Services, LLC in Rapid City, SD, United States.

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