FOLIO Customer Success Specialist - Remote
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Technical Support
EBSCO Information Services is hiring a FOLIO Customer Account Specialist to manage a portfolio of FOLIO customers and serve as the primary support, success, and relationship manager. You will work with the FOLIO PM, Development, Hosting, and Implementation teams to understand customer needs and translate library workflows into effective system solutions.
You will collaborate to maintain SLA adherence, deliver internal training, and refine service delivery as products and priorities evolve.
We are currently recruiting a FOLIO Customer Success Specialist
- Remote for our team in Cheyenne, WY, United States.
We have an opening for a FOLIO Customer Success Specialist
- Remote in Cheyenne, WY, United States within Sales, IT & Technology.
This role, FOLIO Customer Success Specialist
- Remote at EBSCO Information Services, Inc., could be your next career step.
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