Customer Success Architect: Build CS from Scratch; Remote
New York, New York County, New York, 10261, USA
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Technical Support, HelpDesk/Support
Location: New York
skape Industries LLC is seeking a Customer Success Manager in New York. In this role, you will bridge users with our product team, ensuring every interaction feels personal and delightful. You will build customer support processes, create documentation, and advocate for both homeowners and landscapers.
The ideal candidate has 3+ years in customer success at a tech company, strong communication skills, and the ability to analyze customer data.
We offer a remote-first culture with unlimited PTO and a $1,000 yearly learning budget.
Our organisation is growing, and we are hiring a Customer Success Architect:
Build CS from Scratch (Remote) in New York, NY, United States.
We have an opening for a Customer Success Architect:
Build CS from Scratch (Remote) in New York, NY, United States within Management & Operations.
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