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Remote Customer Support Lead - Sales & Client Success

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Sweet Epic Travels
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, Client Relationship Management, Bilingual
  • Sales
    Customer Success Management, Client Relationship Management, Bilingual
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Sweet Epic Travels is seeking a Remote Customer Support Team Lead to elevate client interactions and foster strong relationships from home. You will be the primary contact for clients, coordinating across insurance sales, benefits administration, and general inquiries while guiding a support team and ensuring high-quality service.

The role emphasizes outbound outreach, data-driven improvements, and collaboration with marketing to boost engagement and retention.

This is a great position to take on the Remote Customer Support Lead
- Sales & Client Success role at Sweet Epic Travels.

This is an excellent position to take on the Remote Customer Support Lead
- Sales & Client Success role at Sweet Epic Travels.

As a Remote Customer Support Lead
- Sales & Client Success, you will play an important part at Sweet Epic Travels in Nashville, TN, United States.

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