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Customer Success Lead — Medical SaaS, Hybrid + Equity

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Nitra, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 130000 - 170000 USD Yearly USD 130000.00 170000.00 YEAR
Job Description & How to Apply Below
Location: New York

Nitra, Inc. is seeking a Customer Success Lead in New York, NY, with 6+ years of experience. This role emphasizes leading a team of Customer Success Managers and managing post-sale engagement for medical practices. Key responsibilities include developing customer communication strategies and ensuring customer satisfaction. The position offers a competitive salary range of $130,000 to $170,000, equity, comprehensive health benefits, and a hybrid work policy, with four office days and one work-from-home day per week.
The Customer Success Lead — Medical SaaS, Hybrid + Equity position in the Human Resources field is open for applications. We are currently recruiting a Customer Success Lead — Medical SaaS, Hybrid + Equity for our team in New York, NY, United States. This is a genuine role to take on the Customer Success Lead — Medical SaaS, Hybrid + Equity role at Nitra, Inc.
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