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Remote Customer & Product Support Associate

Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listing for: AlphaSense, Inc.
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 65000 - 81000 USD Yearly USD 65000.00 81000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Alpha Sense, Inc. is hiring an Associate, Customer & Product Support to join the global C&PS team. This role blends technical knowledge with strong customer service to maximize product value for diverse clients across industries.

You’ll be the first line of support, guide users through features, resolve issues, and partner with Product and Engineering to relay feedback for future improvements. This remote role offers growth opportunities and a base compensation range of $65,000–$81,000 USD, plus

We are seeking a motivated Remote Customer & Product Support Associate to join Alpha Sense, Inc. in Northern, KY, United States.

Step into the Remote Customer & Product Support Associate role at Alpha Sense, Inc. in Northern, KY, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

Position Requirements
10+ Years work experience
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