End-to-End Repair & Customer Success Lead
New York, USA
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Matrix Design Group is seeking a Customer Success Manager to lead the repair and RMA function from receipt through evaluation, repair and return. You will drive ownership, priorities, and performance, ensuring timely repairs and accurate property tracking while relaying failure data to Engineering for product health insights.
Reporting to the VP of Manufacturing, you will manage a team in our Newburgh home office, with no remote work.
The following position is for a End-to-End Repair & Customer Success Lead with Matrix Design Group.
We are seeking a motivated End-to-End Repair & Customer Success Lead to join Matrix Design Group in Town of Newburgh, NY, United States.
Consider building your career as a End-to-End Repair & Customer Success Lead at Matrix Design Group.
The End-to-End Repair & Customer Success Lead position in the Management & Operations field is open for applications.
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