Remote Member Experience Call Center Supervisor
Orange, Orange County, California, 92613, USA
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management -
Management
Alignment Health USA, LLC is seeking a Supervisor, Member Experience to lead inbound call center teams and proactively manage member outreach. You will ensure high service levels, retention, and engagement while coaching staff and guiding performance improvements.
The role is fully remote (not in CA or NY), with a focus on Medicare/MA-PD knowledge and exceptional communication. Minimum 3 years in healthcare/customer service and 2+ years in leadership are required.
The Remote Member Experience Call Center Supervisor position in the Management & Operations, Sales field is open for applications.
Step into the Remote Member Experience Call Center Supervisor role at Alignment Healthcare USA, LLC in Orange, CA, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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