Remote Escalations Specialist: Customer Support
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listed on 2026-10-07
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Management, Bilingual
Sharecare is a digital healthcare company delivering software and services to improve care quality and outcomes. We seek a Customer Service - Escalations team member to handle escalated member concerns, respond to inquiries via multiple channels, and support the Help Desk.
The role requires at least a GED or HS diploma and 2 years in customer service. Working remotely, you will collaborate with CSR teams, identify training needs, analyze escalation trends, and help ensure timely resolutions
We have an opening for a Remote Escalations Specialist:
Customer Support in Santa Fe, NM, United States within Management & Operations, Sales.
Are you ready to take on the Remote Escalations Specialist:
Customer Support role at Sharecare?
We would love to welcome a new Remote Escalations Specialist:
Customer Support to our organisation in Santa Fe, NM, United States.
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