Remote Escalations Specialist — Customer Care Leader
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-10-08
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Management, Bilingual
Sharecare is seeking a Remote, full-time Customer Service - Escalations team member. The role focuses on handling escalated member concerns, researching inquiries, and providing timely resolutions via phone, chat, email or fax.
You will support the Customer Service team, serve as a resource for escalated or technical issues, and keep members informed of progress while contributing to process improvements and training opportunities.
Consider building your career as a Remote Escalations Specialist — Customer Care Leader at Sharecare.
Our team is growing, and we are hiring a Remote Escalations Specialist — Customer Care Leader in Jackson, MS, United States.
This opportunity is for the Remote Escalations Specialist — Customer Care Leader role at Sharecare.
We are seeking a motivated Remote Escalations Specialist — Customer Care Leader to join Sharecare in Jackson, MS, United States.
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