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Remote Customer Service Specialist – GAP & Auto Plans

Remote / Online - Candidates ideally in
Schaumburg, Cook County, Illinois, 60159, USA
Listing for: Ally Bank
Remote/Work from Home position
Listed on 2026-10-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 48000 - 57000 USD Yearly USD 48000.00 57000.00 YEAR
Job Description & How to Apply Below

Ally Financial is seeking an entry-level Customer Service Specialist to support the Insurance Team, handling policy and claim inquiries across GAP and vehicle service contracts. You’ll engage dealers, repair facilities, and customers by phone, email, or chat, and receive training for resolutions.

The role is hybrid with strong teammate support and a focus on quality service. You’ll benefit from Ally’s total rewards, including competitive pay, time off, 401K, tuition assistance, health and life

We have an opening for a Remote Customer Service Specialist – GAP & Auto Plans in Schaumburg, IL, United States within Management & Operations, Sales.

We appreciate your interest in this position.

Join Ally Bank and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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