Remote Customer Success Specialist
Palatine, Cook County, Illinois, 60038, USA
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Technical Support
Follett Software is seeking a Customer Service Representative to join the Customer Success team. You will accurately enter orders, support customers via phone, web, and email, and resolve issues related to orders, warranties, and billing.
The role emphasizes high-quality service, cross-functional collaboration, and maintaining positive long-term customer relationships in a remote environment.
We are looking to fill the Remote Customer Success Specialist position at Francisco Partners in McHenry, IL, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 38.000 - 52.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Customer Success Specialist role in the description above.
We appreciate your interest in this position.
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