Client Services Lead: Escalations & Delivery; Remote
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-10-15
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Customer Service/HelpDesk
Client Relationship Management, Customer Service Rep, Customer Success Management, HelpDesk/Support
Rubicon seeks a Client Services Team Lead to act as a liaison between Client Services Associates, Key Account Manager and other departments to resolve client service issues promptly. The role reports to the Key Account Manager and focuses on escalated issue resolution and timely service execution.
The ideal candidate has 2+ years in customer service, strong communication, and organizational skills. The position is remote/hybrid in the USA with potential travel or onsite as needed, and reports to
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Escalations & Delivery (Remote) role at Rubicon?
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This posting is for the Client Services Lead:
Escalations & Delivery (Remote) role at Rubicon, based in Atlanta, GA, United States.
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