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Remote -Ed Customer Success Specialist

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: Mcgraw Hill
Remote/Work from Home position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Remote Higher-Ed Customer Success Specialist

McGraw Hill is seeking aRemote Customer Success Representative to support college-level faculty and administrators, guiding them in using our digital products to improve outcomes and engagement. The role partners with Sales and Success teams to drive retention and growth while managing implementations and customer training.

Applicants should have a Bachelor’s degree and 1–2 years in customer success or software-implementation roles, ideally in higher education.

We would love to welcome a new Remote Higher-Ed Customer Success Specialist to our team in Chicago, IL, United States.

This posting is for the Remote Higher-Ed Customer Success Specialist role at Mcgraw Hill, based in Chicago, IL, United States.

We are looking to fill the Remote Higher-Ed Customer Success Specialist position at Mcgraw Hill in Chicago, IL, United States.

The Remote Higher-Ed Customer Success Specialist role at Mcgraw Hill is now open for applications in Chicago, IL, United States.

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