Customer Success Lead - Adoption, Value & Renewal; Remote
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Cohesion is seeking a Customer Success Manager to own post-implementation outcomes, drive adoption, and ensure renewal readiness. You will collaborate with Support, Product, Engineering, and Delivery to surface risks and demonstrate measurable business value for customers.
The role emphasizes flexibility, autonomy, and ownership in a fast-paced startup environment, with Chicago-based hybrid work and a focus on connecting product usage to real-world building operations.
We invite applications for the Customer Success Lead
- Adoption, Value & Renewal (Remote) position located in Chicago, IL, United States.
Join CohesionIB, Inc. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Success Lead
- Adoption, Value & Renewal (Remote) role at CohesionIB, Inc., based in Chicago, IL, United States.
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