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Remote Center Customer Support Rep

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: Village of Schaumburg
Part Time, Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 31000 - 45000 USD Yearly USD 31000.00 45000.00 YEAR
Job Description & How to Apply Below
Position: Remote 311 Center Customer Support Rep

The Village of Schaumburg is seeking a part-time Customer Service Center Representative for the 311 Center. You will handle high-volume inbound calls from residents, businesses and visitors, providing information and creating service requests across village functions.

The role also involves monitoring social media and text inquiries and routing requests to appropriate departments. Training lasts ~12 weeks in person at the 311 Center before transitioning to remote work.

For the Remote 311 Center Customer Support Rep position at Village of Schaumburg, we are reviewing applications now.

All applications are reviewed carefully by our team.

The position is based in Schaumburg, IL, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 31.000 - 45.000.

This role offers the option to work remotely.

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