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Global Head of Customer Support - Remote, AI-Driven Scale

Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listing for: TeamViewer
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 130000 - 160000 USD Yearly USD 130000.00 160000.00 YEAR
Job Description & How to Apply Below
Team Viewer in Atlanta, GA is seeking a Global Head of Customer Support to lead a multi-tier support organization for its SaaS portfolio. This role involves setting a global strategy, standardizing operations, enhancing customer experience, and leveraging AI for efficiency. Candidates should have 10–15 years of experience in customer support within SaaS, along with a proven success record. The company offers remote work options, competitive compensation, and comprehensive health insurance.
As a Global Head of Customer Support - Remote, AI-Driven Scale, you will play an important part at Team Viewer in Atlanta, GA, United States. All applications are reviewed carefully by our team. The position is based in Atlanta, GA, United States. This opportunity is part of our work in Sales. The advertised compensation is 130..

This role offers the option to work remotely.
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