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Remote CX Escalation Specialist; Arabic​/English

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: Soum
Full Time, Remote/Work from Home position
Listed on 2026-10-27
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Language/Bilingual
    Bilingual, English Speaking, Arabic Speaking
Salary/Wage Range or Industry Benchmark: 35000 - 52000 USD Yearly USD 35000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Remote CX Escalation Specialist (Arabic/English)

Soum is seeking a customer support specialist to join a fast-growing remote team focused on re-commerce in the MENA region. You will own tickets from start to finish, helping buyers and sellers resolve issues with urgency and empathy.

Fluency in Arabic and working English is required. The role offers fully remote work with a dynamic startup culture and opportunities to grow with the company as it expands across the region.

This Full Time opportunity is for the Remote CX Escalation Specialist (Arabic/English) role at Soum.

Are you ready to take on the Remote CX Escalation Specialist (Arabic/English) role at Soum?

We would love to welcome a new Remote CX Escalation Specialist (Arabic/English) to our organisation in United States.

For the Remote CX Escalation Specialist (Arabic/English) position at Soum, we are reviewing applications now.

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