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Remote Customer Success Lead | Strategic Partnerships

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: Bitfocus
Full Time, Remote/Work from Home position
Listed on 2026-10-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 75000 - 90000 USD Yearly USD 75000.00 90000.00 YEAR
Job Description & How to Apply Below

Bitfocus is hiring a remote Customer Success Manager to lead a small team of Account Managers, owning performance, onboarding, health checks, and escalations. You will build strategic relationships with key accounts and position Bitfocus as a trusted partner in advancing homelessness services.

This role sits on a growth-focused, cross‑functional team with opportunities to expand responsibilities. You’ll drive data-informed decisions, collaborate with Growth, Product, and Professional Services,

The Remote Customer Success Lead | Strategic Partnerships position in the Management & Operations, Sales field is open for applications.

Our group is growing, and we are hiring a Remote Customer Success Lead | Strategic Partnerships in United States.

This Full Time opening is for the Remote Customer Success Lead | Strategic Partnerships role at Bitfocus.

We are seeking a motivated Remote Customer Success Lead | Strategic Partnerships to join Bitfocus in United States.

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