WFH - Entry Level Customer Service

We are proud to be the only 100% union-label supplemental benefits provider worldwide. For over 60 years, we’ve partnered with more than 40,000 unions and associations across the globe, delivering both supplemental and permanent benefits to hardworking families.

What You’ll Do
Your daily responsibilities will include:

• Making inbound and outbound calls

• Scheduling and conducting appointments

• Presenting benefits to union members who request them

• Using basic computer systems to complete paperwork and ensure accuracy

• Maintaining quality control standards

• Participating in leadership and professional development

Qualifications
We’re looking for individuals who bring:

• Strong verbal communication skills

• Excellent customer service and relationship-building abilities

• A positive, energetic, and professional attitude

• The ability to interact effectively with individuals and groups

• Customer service and/or sales experience (preferred, not required)

• Team-oriented mindset with the ability to collaborate at all levels

• Legal authorization to work in the U.S. or Canada

What We Offer

• Full benefits package

• 100% remote work environment

• Flexible work schedule with work-from-home options

• Opportunities to qualify for company-paid travel to destinations such as the Bahamas, Cancun, Las Vegas, and more for annual conventions

• Interviews conducted via Zoom