Remote Customer Operations Lead: Elevate Support & Feedback
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-10-28
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Covalent Networks is hiring a Customer Operations Lead for a remote, US-based role. You will strengthen the day-to-day Support operation and grow into broader customer operations and product feedback responsibilities.
Ideal candidates have 5+ years in customer support/operations in SaaS, strong cross-functional collaboration, and comfort with data-driven process improvements. This role includes exposure to product/engineering teams and potential travel.
Are you ready to take on the Remote Customer Operations Lead:
Elevate Support & Feedback role at Covalent Networks?
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Customer Operations Lead:
Elevate Support & Feedback role in the description above.
We appreciate your interest in this position.
Join Covalent Networks and contribute to our ongoing work.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).