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Remote Customer Success and Tech Support Specialist

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: Cambium Learning Group
Full Time, Remote/Work from Home position
Listed on 2026-10-28
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

Cambium Learning Group is seeking a Customer Support Representative for a remote role in the United States. You will assist teachers and administrators, triage inquiries via phone, chat, and email, and educate customers on how to use our K-12 software solutions.

In this fast-paced customer-facing position, you will create and track cases in CRM, troubleshoot access issues, and relay product reports and feature requests to the development team.

We are seeking a motivated Remote Customer Success and Tech Support Specialist to join Cambium Learning Group in United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Customer Success and Tech Support Specialist role at Cambium Learning Group, based in United States.

We are looking to fill the Remote Customer Success and Tech Support Specialist position at Cambium Learning Group in United States.

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