REMOTE - Bilingual in Spanish Call Agents; TX, SC, NC,FL, GA, VA, Pa,Ut,Mi

At Frontline Group, we’re hiring Bilingual (Spanish/English) Customer Service Representatives to support individuals. You’ll provide critical support connecting people to emergency shelter and resources from the comfort of your home.

This is mission-driven work that truly matters.

• Job Type: Full-time, Temporary
• Pay: $15.00/hour for Bilingual Spanish speakers (W2 Employee)
• Location:
  
  100% Remote
• Orientation:
  October 15, 2026
• Training
  
  Schedule:
  
  TBD
• Must have open availability
• Must be bilingual

• Fluent Bilingual Spanish/ English speakers (spoken and written)
• Call center or customer service experience
  
  Remote work experience is a plus
• Tech-savvy with ability to navigate multiple systems
• Reliable: 100% attendance required for orientation and training, no exceptions
• Open availability required (including weekends)

• Windows 11 based PC (no MACs or Chrome Book)
• Dual monitors - this helps you see multiple programs at once while assisting customers.
• Processor:
  Intel, i5, i7 or i9 (recent generation)/AMD Ryzen 5, 7, or 9 (recent generation)
• At least 16 GB of memory (RAM) with 12 GB usable - this keeps your computer running smoothly while using several tools at once.
• CPU utilization should be 50% or less

your computer must have a Ethernet (RJ-45) port.

• Wired internet connection required - Wi-Fi is not allowed; your computer must be connected to your router using an Ethernet cable for a stable signal.

• Download speed: 20 Mbps or higher (for receiving data).
• Upload speed: 10 Mbps or higher (for sending data).
• Ping: 20 MS or less (for a fast, responsive connection). Please pay special attention to your Ping, it has to be 20 or less.

Important:
These technical requirements will be verified during your interview - no exceptions.

Please join the interview from the computer you plan to use for the position, with your camera turned on and ready to share your screen so we can confirm your computer’s setup. Do not join from a cell phone, as you’ll need to demonstrate your system’s specifications during the session.