Sr Director, Customer Success - Financial Services; Fully Remote
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-10-30
Chicago, Cook County, Illinois, 60601, USA
Listing for:
SAS
Full Time, Remote/Work from Home
position Listed on 2026-10-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
- Lead customer success strategy for Americas financial services.
- Build an operating model to drive adoption and growth.
Key Responsibilities:
- Define vision and execute strategy.
- Lead CSM and Renewal teams.
- Partner with Sales, Engineering, and Product.
Qualifications:
- 15+ years in relationship management.
- 9 years leadership, 5 in regional role.
- Experience in SaaS/cloud customer success.
- Generous time away and parental leave.
- Tuition assistance and childcare.
SAS is a leader in data and AI, providing software and services that help customers transform data into intelligence. The company is recognized globally for its inclusive culture, innovative technologies, and world-class employee experience.
Step into the Sr Director, Customer Success
- Financial Services (Fully Remote) role at SAS in United States and grow with us.
We would love to welcome a new Sr Director, Customer Success
- Financial Services (Fully Remote) to our organisation in United States.
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