Remote E-commerce Support Specialist — Same‑ Replies
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Ecommerce, Customer Service Rep
Hireframe is seeking a detail-oriented Customer Support Representative to manage day-to-day inquiries for two consumer brands in ecommerce. You will handle orders, warranty and replacement cases, and improve support processes to cut response times.
This remote-first role uses Gorgias, Shopify, Ship Bob and Slack to keep customers informed and teams aligned. You’ll escalate complex cases and drive standard operating procedures across the team.
The Remote E-commerce Support Specialist — Same‑Day Replies position in the Management & Operations, Sales field is open for applications.
Learn more about the Remote E-commerce Support Specialist — Same‑Day Replies role in the description above.
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